The Nigeria Revenue Service Academy (NRSA) says it will launch a new digital Learning Experience Platform (LXP) on May 20 as part of efforts to deepen workforce capacity and entrench a culture of continuous learning across the Service.
A release by the Director of Nigeria Revenue Service Academy (NRSA), Mr. Adeolu Akinyemi, said the platform represents a major shift from traditional, classroom-based training to a modern, technology-driven learning ecosystem designed to support continuous professional development, performance improvement and career growth.
According to NRSA, the LXP will deliver microlearning, scenario-based modules, gamified experiences and interactive simulations, enabling staff to engage in short, practical and immersive learning journeys.
The platform will also feature reward systems such as experience (XP) points, digital badges and virtual coins, alongside leaderboards that rank performance across directorates, departments, regions, teams and individual staff.
The Academy noted that the initiative would make learning more engaging and measurable, while promoting healthy competition and recognition of high-performing employees and units.
“Learning will no longer be seen as a periodic obligation but as a continuous, self-driven process that is practical, engaging and rewarding,” the Academy stated.
It added that the platform would empower staff to take ownership of their learning paths, track their progress and access training content on demand, irrespective of location.
NRSA further explained that the LXP would serve as a pipeline for identifying candidates for training programmes, promotions, specialised assignments and international opportunities, based on demonstrated competence and performance within the system.
The Academy said the introduction of a digital reward economy, including a marketplace for redeemable benefits, would further incentivise participation and learning consistency among staff.
It explained that the initiative aligns with the broader transformation agenda of the Nigeria Revenue Service aimed at building a technology-enabled, efficient and globally competitive institution.
The Academy disclosed that activities leading to the launch would include sensitisation campaigns, onboarding sessions, pilot programmes and demonstration exercises to prepare staff for the rollout.
It added that the platform is expected to enhance knowledge transfer, strengthen operational readiness and improve overall service delivery within the Service.
“The objective is to build a workforce that learns continuously, adapts quickly and applies knowledge effectively,” the Academy said.
NRSA emphasised that the new system would contribute to greater transparency and fairness in access to opportunities, as learning achievements and performance would be visible across the organisation.
The launch marks a significant milestone in the Service’s ongoing reform efforts to modernise tax administration and human capital development.